Ike's Electronics - Ikesound.com
Sends defective goods, charges shipping both ways and adds $39 return shipping fee

I ordered an amplifier through www.ikesound.com (Ike's Electronics) in 4. On 5/2, Ike's sent the KAC-X4R amplifier, order: 68544. I paid, $38 shipping for amplifier and received it 5/11. It was defective. I paid $20 to ship this amplifier back to Ike's sound. Ike's didn't have any more of these amplifiers in stock so they gave me a store credit (for $287... $249 $38 shipping). After waiting a year for the KAC-X4R amplier to come in and Ike's refused to refund any of my money, on 7/25, I placed another order for another amplifier. I paid ~$27 to ship the amplifier. Upon receiving the amplifier, I noticed the amplifier was defective. The screws were stripped out, the amplifier had been abused. A quick visual inspection proved it defective. No reasonable company would ship a product like this. The same day, 8/5, I e-mailed Ike's at 'info@ikesound.com' telling them the amp I received was defective. Ike's never responded to my e-mail on 8/5, so I called last Thursday, 8/14, and was told I needed to pick something else. Finally on 8/21, I decided to order another subwoofer since they had sent me a good pair of those. When I called, I was told that I now have to pay shipping to return the amplifier that I have, plus pay a $39 return fee (because they never sent me an RMA number in response to my e-mail, and now has been 14 days), plus I will have to pay shipping on whatever I order as well. Now, I don't trust Ike's Electronics enough to even return this amplifier. This company scams customers into paying shipping fees, and sends on defective material, and then charges the customer for their own mistakes. So far I have paid, $20 (return shipping on first amp) $27 (shipping on second amp) = $47... Plus now they want me to pay another $20 (to return second amp) $39 (return fee because they never responded to my e-mail) = $59. So the total I will have paid for absolutely nothing is $106.

If you want to give $100 to someone and get nothing in return, I suggest www.ikesound.com or Ike's Electronics.

Company: Ike's Electronics - Ikesound.com
Country: USA
State: Florida
City: Hallandale
Address: 1068 NW 3rd Street
Phone: 9544557287

  <     >