DirecTV
Paid $157.28 Bill Under Collections Threat, Refund Still Missing

We had to sell our home after a huge layoff at my husband's work. 250 workers in a very small town. We had to sell our home and move out into the desert so my husband could have a job. There was no DirecTV there. The new owners of our old home took over our DirecTV contract so we would not end up with an early termination fee. They were going to need it anyway. (No cable there.) About a year and a few months later, we got a bill at my kids' home, which we had left as an alternate address.

It appeared as if we had signed up for DirecTV once again, but we had not. This was in January. In February they threatened us with collections, etc., even though we felt the bill was not correct and we had no DirecTV. But they said that we did not finish our contract, so we still had to pay, no argument according to them. So my husband paid the $157.28 so we could have time to argue.

We figured we could get our money back without going to collections. Well, that was last February, and we still have no money. Now they are saying "The money's in the mail," and that has been going on since June. When this first started in January, they were going to turn it over in February (without cause). I am prepared to go to small claims and, if I can, to turn them into collections. Any suggestions?

Company: DirecTV
Country: USA
State: California
City: Los Angeles
Address: PO BOX 5400
Phone: 8005315000

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