Dell Financial Services
Terrible customer service

I recently requested a Television through the Dell site. The very first event was the Television was postponed for over per week. I delivered towards the site to check on the standing of my purchase, also it have been canceled from the Financial Services Dept. I had been not informed the order have been ended. Had I not looked up the purchase I'd be anticipating it to reach. I talked to 11 people, none which I really could comprehend due to their extremely heavy features. I had been informed that I had a need to confirm my identification six occasions. I provided my SSN about 30 times. I acquired a couple that study me an enormous "form-letter" about identitytheft and stated that they might not confirm my identification and that my purchase was ended because of that. One-rep assured me he had eliminated the "stop" on my consideration and that I might subsequently re order it. Which was false. I used about 2 hours about the telephone about that. Today, they've stopped my Dell sign up, to ensure that I can not actually access something online, not really contact telephone numbers. I'm so discouraged!

Company: Dell Financial Services
Country: USA
State: Georgia
City: Cedartown
Site: dellfinancialservices.com

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