Sears, Roebuck and Co
Repair Visit Cancelled by Phone With Nine-Day Wait, Lost Half Day

Here I am sitting at home waiting for the service repair person to show when Sears calls to say they are not coming and they can't reschedule for 9 days. Sears does not think it would have been better timing to call before the service was schedule and they also think the email confirmation was a tentative not a commitment. Last time I will use these guys. They cost me half a days vacation and do not think they should have to make up for the imposition. I will not reschedule as I can not ever be sure they will come.

Company: Sears, Roebuck and Co
Country: USA
Site: sears.com

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