Whirlpool
Horrible customer service
- 04-15-2008
- 18
Electronics and household app.
I am now on my 2nd Whirlpool front loader washer in 2-1/2 years. My last fiasco with Whirlpool left me without a washer for 3 months! After numerous customer service call which I received the same spiel every time I finally got to a supervisor and she was the most rude person of them all! After 4 visits they claimed out of a “courtesy" they would replace not attempt to repair AGAIN. Their warranty states they only have to repair not replace! (If you can believe that!) You would think when you pay $1K for a washer you would be a "Premier Customer"!! I will NEVER buy another Whirpool appliance.
Company: Whirlpool
Country: USA
Site: whirlpool.com