Directv
Only Seven Days to Return Receivers After Cancelling Service

Everything is great the first year. Then, after your contract is up, they of course raise your rates, and when you try to cancel, they only give you seven days to get their equipment back to them. They shipped the boxes by FedEx on 3/14, I cancelled on 3/12, and it's 3/17 and I still have not received the boxes. I told the customer service representative that there was no way I could get the equipment back to him in seven days, and all he could say was that I hadn't been charged yet. Of course not, it hasn't been seven days yet. I told him flat out I wasn't paying, and he said, "Alright." Then I told him to have a nice evening.

All their customer service people are rude and have bad attitudes. Do not go with DirecTV. Plus, they don't want their dishes back, only the receivers and remote controls. What am I going to do with their dish?

Company: Directv
Country: USA
State: California
City: Fresno
Phone: 8883557530

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