Haier America
Company will not replace broken machine under warranty!

I bought a Haier America machine/dryer combination last August. I applied it once and after one clean period the system smashed. I named Haier and informed them the period selector button was caught which the system wasn't drying clothes correctly. I also informed them that the couple of water was left within the drum despite the fact that the equipment choose to go via a dry period. A technician was named so when he arrived he changed the timer. He quit and also the device didn't function after I tried it again.

After of a month Haier delivered another fix guy who stated he'd never noticed this kind of device before and he requested a brand new timer along with a new engine. He mounted these once they came and also the device nevertheless didn't function. Lastly Haier named me after 8 weeks choose to go by stating they'd deliver another fix guy out. The brand new fix guy arrived and considered the system us-repairable. He explained the device have been crammed which the electric program was rusted out. The system is in my own cellar therefore today Haier is declaring that my basement flooded. Our cellar hasn't crammed but I'm not amazed the electric system is rusty. Water was resting within the device for five weeks since nobody they sent to correct the system understood the things they were doing.

I've attempted to contact Haier often to discover what their ultimate decision is. The equipment is under guarantee to get a year and thus it ought to be changed. I've had a lot of individuals informing me the issue could be investigated and that I might obtain a call-back but not have.

It's been ten weeks today of speaking with customer support individuals with no solutions by yet. I'm assuming that Admiral won't be changing the equipment that's under guarantee and they may proceed to create excuses. I'll contact my attorney, the Greater Business Office, and that I may publish my headache scenario all around the web. I don't suggest that anybody get Haier items. They don't support their guarantee and that I have since read additional reviews of comparable issues with problematic items.

Company: Haier America
Country: USA
State: New Jersey
City: Keasbey
Site: haieramerica.com

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