The Mobile Solution
I paid for service that i didnt receive due to falsification of document and mishandleling money

Electronics and household app.

March i purchased a cellphone for t-mobile through this company. I purrchased a blackberry. They gave me the option to either pay the insurance money by month or all upfront. I chose to pay it right then and there. The lady took out a form and "explained what it covered". I agreed, she told me to sign the bottom and took the money in cash.

On september of my phone broke as a result of a fall, which the insurance i purchased covered. I went to the store and i was informed that on the computer showed i had declined the insurance dat i had purchased. I gave them the paper that she gave me and the person said that it was the wrong document.

I went back a couple of times for the next few months and tried to make them see that i had proof that she had ripped me off. I was pregnant, and about to give birth, living at a house with no phone and no car. Even though the document was to waive the right (wich again i didnt know what was supposed to be the real papers), right below my signature was her signature with her handwriting at the bottom that said "purchased 1yr DBC" wich is the insurance.

I talked to the manager, 4 months after ive been trying to get him to confront me, and he looked at the paper and said "this is not the paper. I cant help you". The way he talked to me was rude and made it seem like he thought i was lying and plain stupid. I also asked for them to contact the lady, and i was informed she was gone the next month or two after she sold me the phone. The manager said he will not contact her. That i needed to get my lawyer to do that.

I still got the papers with her handwriting saying that i indeed made the purchase of the DBC. So whats gonna happen? Did i just lose $80?


Company: The Mobile Solution
Country: USA
State: Florida
City: Orlando
Address: 5728 Major Blvd. #505
Phone: 4072262828
  <     >  

RELATED COMPLAINTS

Asurion - T-Mobile
Ripped off by t-mobile and asurion

Liberty Buick
Dealership lied and tried to commit insurence fraud

Cal Worthington, Long Beach
Cal Worthington, RIP OFF with GAP insurance!

Green Tree Servicing
Cancelled their insurance and got my own

Sumner Insurance
Rip-off!

T-Mobile-Blackberry Pearl
No insurance provided

Daniels Jewerly
Insurance Ripe Off

Ashley Furniture
Ripoff, Warranty they sell you is useless, promises are not kept

Farmers Home Furniture
Man What a Great Scam!

Esquire Insurance Agency, INC
Misguided me. They told me that they would get me the best car insurance deal they could but they didnt.instead they placed me an insurance company that scammed me out of $500