ShopNBC
Cancelled orde

On January 2nd I ordered a watch from shopnbc - was told to expect delivery by Jan 23rd. I paid with credit card. Charges were applied to my credit card on Jan. 2nd.

Ater this I was bombarded with advertising emails everyday, from shopnbc - I finally wrote to customer service and asked them to please quit sending me all of these ads. My watch did not arrive by Jan 23rd, and I emailed them, asking WHEN it would get here. Got an email stating that my order had been cancelled - that my credit card had been declined when they submitted it prior to shipping. They also said they no longer HAD the watch that I had ordered.

Upon checking with my credit card company - I found that the charges HAD been placed on my card on the 2nd of January - and shopnbc had CANCELLED the charges on January 12th! Apparently - they sell items they no longer HAVE and then tell the customer that their credit card was declined! I have NEVER had a credit card declined in my life!

So after waiting 22 days to recieve my watch - I received NOTHING - Just a complete waste of time! And I'm angry that they lied about my credit card being 'declined', using THAT for an excuse!

Company: ShopNBC
Country: USA
State: Maine
City: Brooklyn Center
Address: P.O Box 29066
Phone: 8008842212

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