Microsoft XBOX 360
Game Console Repair Issues - red light and scratched discs

If you are thinking about buying a XBOX 360 console read all of the complaints out there and PLEASE do NOT buy one.

If you own a XBOX 360 beware. If it is giving you any problems return it before the warranty runs out. Google the 360 console and read all of the repair issues that people have encountered. I only use mine about 2 hours a week and I never stop having problems.

Yes the warranty has been extended to try to do damage control but if you ever need to call for a repair you will be on hold forever and they do not repair "your" console. They send you a different USED console that you do not know about. My new console was new - only 3 months old. My replacement console was old and made bad and loud disk/motor noises from day one and scratched multiple games (each game cost me $60). I bought Call of Duty 4 and it only lasted one week in the disk eating 360 machine. Microsoft is going to repair/replace my second 360 with another used unit (my third) so wish me luck. Note that Microsoft will NOT replace disks that are one week old and were damaged by their console. I have asked for a supervisor on three occasions (3 calls) and either been accidentally hung up on or I have been left on hold for more than a hour.

At least with this article you have the phone number and mailing address to return your 360 if you are in the same situation. The phone number is hard to find on-line and the operators do not speak very good english so you will need the mailing address.
1-800-469-9269
Repair Center
5700 South International Pkwy
Door number 18
McAllen, TX
78503

Company: Microsoft XBOX 360
Country: USA
State: Texas
City: McAllen
Address: 5700 South International Pkwy, Door Number 18
Phone: 8004699269

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