Insignia Products By Best Buy
Bad products & bad service!

Electronics and household app.

We purchased a 32" LCD TV from Best Buy just over 2 years ago. Just after 2 years, the TV stopped working! I contacted Best Buy and was told that I could bring the TV in for diagnostic testing to see what was wrong. This costs $170.00, just to have it tested! I called another reliable company about repairing the TV but they can not work on Insignias, only Best Buy can. Best Buy seems to have corner on the market with this product, repairs and all since no one else can get parts or information for Insignia. Therefore, Best Buy can charge outrageous fees!

I tried to call Insignia, but the number from their website was no good. I emailed them with the problem and was told to try the TV in another outlet.
Of course that did not work.

This TV cost over $1,000.00. That works out to be over $500.00 a year for a TV and with diagnostics and repairs will be a lot more!

I read another report regarding Insignia products from Best Buy, the answer from Best Buy was " you get what you pay for ". Great customer service!

My advice? Stay away from Best Buy and Insignia Products! Go to a on
longstanding reliable, customer service oriented company!


Company: Insignia Products By Best Buy
Country: USA
State: Minnesota
City: Baxter
Address: 14555 Edgewood Drive, Baxter, MN 56425
  <     >  

RELATED COMPLAINTS

Insignia Products
Bad customer service

Insignia Products
Insignia products, safety recall insignia 26" flat panel tv... You lose 66% of your investment

Insignia Products
Bad customer service

Discount Jungle
Discounts Jungle ripoff mislead lied

Regency Moving And Storage
LLC Price Fraud, did not complete promised services, no refund policy, Had to move self and still pay Ripoff

Holiday Management Group
Ripoff scam cheated liars dishonest

DOGG Digital Audio
Read this if you want revengeon your ripoffs Melbourne Florida

Best Buy
BestBuy Consumer Relations - 42 inch flat screen

Empire Marketing Systems, EMS, Jeff Albright
EMS Ripoff, Sales Rep Jeff Albright Promised the Moon, EMS Delivered Nothing, No Dropshipping, Coaching Program Not As Promised

Best Buy / Insignia
TV set antenna fitting!