Cricket Communications - Leap Wireless International
Cricket Communications AKA Leap Wireless International Gives new meaning to rudeness. Totally lacking in common courtesy much less any customer service

I had to cancel service on one of our phones due to faulty equipment on Nov. 28th 04. We had four other phones with Cricket and in August 06 we discovered Cricket had been charging my credit card $45.48 every month for the service we had cancelled two years earlier.
They agreed there had not been service and stopped the charge but as of Nov. 07 they have not refunded the overcharge of $968.00
I have spoken to every customer service rep there, faxed copies of my credit card statements, left messages with their Fraud Dept. Threatened them with the Federal Trade Commission, the Public Utilities Commission, the Better Business Bureau, the local consumer advocate and still nobody from Cricket has contacted me. I am outraged by their baldfaced rudeness and now I know why they have armed security guards in their stores here.
Marie, Denver, Colo

Company: Cricket Communications - Leap Wireless International
Country: USA
State: California
City: San Diego
Address: 10307 Pacific Center Court
Phone: 8588829999

  <     >