Momentum Direct
This company charge me $52.92 to my bank account after i cancel the trial
- 09-28-2007
- 13
Electronics and household app.
On September 3rd. I order a trial of 2daySlimdown product for $2.97. I wait for a week and send an e-mail to cancel the trial because I never received any response back or any e-mail confirmation about the trial order. I call the number that shows on my bank statement 281-356-1400 the guy who answer the phone took all the information to send the cancellation to the account department and also gave me their number to call at: 281-356-9939 there is a problem with this number where you have to keep calling to get a live person, or leave a message as I did but I never received any answer back, I call several times and I just got a full voice mail. Well I left a support ticket on the 24th. This is part of the message that I left: Posted On: 24 Sep 2007 02:01 PM
TO WHOM IT MAY CONCERN:
I make several calls to 281-356-1400 because this is the number my bank statement shows from where i make the trial with check # 97 for the amount of $2.97 on september 3rd 07 but check was clear on the 5th. First i never received anything by mail and no confirmation # by e-mail and the weird part is that in that phone # my name and info is not in the data base, but there is $2.97 debited in my bank account from this company. I want my $2.97 back and also to cancel the trial, is almost a month now and i don't want to be charged from something that i never received.
Company Answer:
Momentum Support
Posted On: 24 Sep 2007 02:43 PM
The product has just been shipped. The acount has been canceled.
09/05 debit / sub inclearing check 97 $2.97
09/27 debit / check 0 $49.95
They charge my bank account after I request the cancellation also the person who wrote still saying that the product has been shipped just after I wrote to them to cancel everything.
I want my $52.92 back to my bank account now!!! Ripoff this company and be aware not to do business with them.
Company: Momentum Direct
Country: USA
State: Texas
City: Magnolia
Address: 1010 South Magnolia Boulevard
Phone: 2813561400