Olympus Digital Cameras
Made To Break New Camera a ruined total loss, first weekend of use, no recourse

Electronics and household app.

I saw other postings and experienced the same problems.

I bought a new FE-210 Olympus camera for $150. First weekend using it it broke. It was never dropped, but it was used while hiking. I sent it in for warranty covered repair/replacement and was told it was a total loss and not covered by the warranty.

Why would Olympus even want to offer such a product? I have two Olympus Pen-D cameras from the 1950's that have been around the world and still work, that's why I trusted the Olympus name. But, this is just ridiculous. A new camera can't stand-up to normal wear in tear for a weekend?

Now, I not only lost my $150 taxes, I also am stuck with a $50 xd card, not usable in any other brand.

One would think they would go out of their way to try and accomodate customers, after all, they could replace the camera at their cost for probably $50. At least that way no one loses out, and yet they maintain somewhat of a reputation.

I'm still in the market for a camera, but a lifetime of goodwill and belief in the quality of their products is down the drain.

This seems like the typical case of a venerable firm throwing away its reputation in order to chase the quick buck.


Company: Olympus Digital Cameras
Country: USA
State: Pennsylvania
City: Center Valley
Phone: 8885534448
Site: olympusamerica.com
  <     >  

RELATED COMPLAINTS

Olympus Camers of America
Tough stylus water proof cameras 8010 Olympus Cameras not water proof

Olympus America - Olympus Imaging Corporation
Fraudulant, warranty, unprofessional employees and Lack of customer support

Mitch Reiff
Ripoff

Olympus
No loner supporting C-3000 ZOOM Camera

Broadway Photo & Video
Bait and switch their Japanese model is same one I bought at local Best Buy Ripoff

Olympus Imaging America
Warranty Repair Fraud

INOAX.com
Inoax.com Substitued generic for name brand products Ripoff

B&H Photo Video
B&H Photo Video Used department Bait and Switch, Sent Older Model of Camera, Did not refund full amount

Olympus Imaging America
Bad service

Razzphoto
Olympus E-510 - Olympus E-510