B&H Photo Video
B&H Photo Video Used department Bait and Switch, Sent Older Model of Camera, Did not refund full amount

After researching digital SLR cameras I decided to buy the OlympusE-510. I found B&H Photo Video through a google search and sawthat had a used Olympus E-510 in good condition, and for an unbeatableprice it was the lowest I had seen. I ordered the camera on 7/14/09 for$319.00 with 10.75 for shipping, a total of $329.75.

On 7/16 I was thrilled that the camera arrived so soon, only to findout they sent me the wrong camera. They had actually downgraded mypurchase to a lesser version of the same brand. At first I thought itwas an just a unlucky mistake, and since they were closed for the day, I wrote them an urgent e-mail telling them that they had made a mistakeand to please hold the Olympus E-510 so that I could exchange thecamera they accidentally shipped to me for it.

Bright and early in the morning I called them and told them about whathappened.

Company: B&H Photo Video
Country: USA
State: New York
City: New York
Address: 420 9th Avenue
Phone: 80022157
Site: bhphotovideo.com

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