Micosoft XBOX 360
Unknowledgeable support team

A week ago, I named directly into discover easily could easily get an electrical source that works in India when I am likely to pack that for my boy who's likely to India. Contact 1 (4/8): In the first call the person said something to the effect that I need to purchase the whole system for India, when I was trying to see if I could but the power supply and Power cord, I got disconnected (my bad).

Phone 2 (4/8): So I call up again and explained that I had lost the connection and I was looking for a whole power supply kit that will work in India. The individual replied easily required an electrical wire or simply the packet, I examine the cost and stated send me-both.

Today (4/13): I obtained the prower offer just (not the wire and doesn't be seemingly fresh, this isn't the problem). After I examined the ability specification, it's just like the main one I've (delivered initially using the system), and so I contact the phone call centre and state that used to do not get the proper power. After detailing handful of occasions and being on-hold for all moments for handful of period the individual, explained that I'll have to purchase a changed in India. (Preliminary this person didn't actually understand the voltage in India). Which I stated, I needed to come back this power because it is useless in my experience. He attempted to persuade me to maintain it and go Asia, I stated I don't wish to bring two power because they are cumbersome, nor resolve my issue. Then he transferred me to his boss (in my opinion Allen), who after knowing my problems set me on-hold for host moments and returned having a solution he has increased it to Microsoft and it'll consider 5-8 evening and that I must hold on for this cord. He then mentioned something which was troubling me.

He explained that my demand to utilize in India was created just today. This really is absurd whilst the entire reason for the phone call and also to obtain the cord was to utilize in India. He also included he has examined the calls I've created and stated that I've not informed them that I needed to utilize in India. After I questioned him if he might replay my discussion for me personally he rejected. I actually confronted by him that I'd a discussion regarding friend and NTSC program about the first phone.

Today, I've two issue like a Microsoft client what're my choices.

1) Microsoft is promoting XBOX 360 CONSOLE in India and do not they've unique power that work-in India.

2) Do Not I like a customer possess a to return a product that I've simply bought having a particular period of time.

Company: Micosoft XBOX 360
Country: USA

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