Viscom - protron
Viscom - Protron - spectroniq - Jim Peterson - Shopnbc ripoff year warranty parts and labor which does not say that I have to pay to send back this defected tv Spectroniq refused to pick up tv even though it is under warranty
- 03-20-2007
- 17
Electronics and household app.
Buyers beware that viscom/protron sells these brands spectroniq, vivitek, Delta, V2premier computers, Dura, Notebook computers. Viscom and protron are in bed together with Shopnbc. Jim Peterson a slick fast talking saleman who is a spokesman for viscom tv's and computers dvd players and home theatre systems.
On Jan 25 I brought a 42" lcd tv, spectroniq 4250 lcd-hd. Ups deliver the tv on 02-09. On 02-14 I press the power button and only the audio came on with no picture. I called consumer support at [1-888-257-8899]. After going through resetting tv and unplugging for 45 minutes which didn't fix the problem. Spectroniq told me they would send out a new set, and that I would have to pay to send back this defected tv even though the tv is only 6 weeks old. I refused to pay over $100.00 to send back a defected tv.
Company: Viscom - protron
Country: USA
State: California
City: Ontario
Phone: 8882578899
Site: spectroniq.com