Verizon, ESBI
Unauthorized $12.95 Voicemail Monthly Fee on Grandparents' Bill
- 01-22-2007
- 7
Electronics and household app.
?? VoiceXpress Voicemail?
My name is Stacy and I am reporting rip off fraud for my 80 year old grandparents that are living on social security and taking care of a 10 and 14 year old..
We have recently received our phone bill and there is a charge for voicexpress voicemail monthly fee for $12.95 that we did not consent to. My grandmother refuses to pay this bill. I called the number for ESBI @ 888-295-3724 and the woman told me the systems were down. Then I went to the website they had on the bill and there was nothing, but an email you could write to god knows who.
I am really disgusted with this matter because after I started looking on the internet and seeing other complaints regarding this it really upset me.
Could you please check on this matter and let me know.
Sincerely,
Stacy (regarding: Cora & Wilson)
Company: Verizon, ESBI
Country: USA
Phone: 8882953724
Site: billview.com