Cingular Wireless
Ripoff dishonest fraudulent billing Ripoff Atwate
- 01-22-2007
- 6
Electronics and household app.
Today 1/22/07 I discovered that my checking account at Schools Federal Credit Union was charged twice in the amount of $146.36
The first charge was made on 1/18/07 and the second was made today 1/22/07.
I contacted cingular and they deny having charged my account, on the other hand my bank tells me that Cingular is the one who authorized the charges.
When I contacted Cingular the costumer "professional" goes through the script and does not offer help, in fact tells me to contact my bank.
Finally, and only after speaking with a Supervisor I'm told to fax my bank statement and they will investigate the matter, which may take 7 to 10 days in lenght.
Meanwhile I'm short of cash in my account.
Frankly, I had nothing but problems since Cingular took over, in the past I would pay my bill on the internet and they denied receiving it. Then billed me with late charges.
This is all besides the fact that we are being bounced from one company to the other like cargo.
Company: Cingular Wireless
Country: USA
Site: cingular.com