ThinkAll Publishing
Ripoff Free software costs $50!

Having been ripped off and educated by usacomplaints.com I very quickly received a refund. Here's what I emailed to the support center for ThinkAll:

"Dear Jennifer,

Thank you for your prompt response. As I understand, your company performs customer support for Thinkall and that you are in Canada. You serve many companies, Thinkall being just one. You may be interested in the fraud Thinkall is involved in by clicking on to this link http://usacomplaints.com/reports/ripoff197224.htm. Luckily, I used my credit card and customer support at Visa has assured me that it is simply a matter of process for me to retrieve my money from Thinkall - the link I've provided you explains that process pretty well.

My question to you is this: I will send back all cd's received from Thinkall, those most recently sent with the return conf. # you sent me, plus the original order. Do you wish to give me a confirmation # for the original set that I might include on the envelope? Returning all products is a prerequisite for setting Visa into action to retrieve my money.

My assumption is that your company was not originally aware of the fraudulent activity it now supports. It is now aware of the fact.

Best wishes, "

Jennifer's response to me was to tell me that my Visa had been credited for the $50 charge for the original order. I sent back all CD's and received another email assuring me that I would receive no more charges from ThinkAll.

From what I gather, the Canadian support people for ThinkAll are not too pleased to be doing support work for a fraudulent company. One operator said it was "immoral" and wished me the best in getting a refund! It turns out the only money I lost was shipping charges - I can deal with that. Get your money back by letting them know that many honest people are on to their fraudulent activity.

All the best.

Company: ThinkAll Publishing
Country: USA
State: Texas
City: Garland
Address: P.O. Box 462009

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