HHGregg
How many defective appliances can you deliver? Ripoff
- 12-19-2006
- 20
Electronics and household app.
Approximately 4 years ago my husband & I purchased a Maytag washer to replace a 28 yr old model & an Amana dryer. The dryer would not heat. A repairman came to the house decided it was defective. I was not happy with the Amana (obviously) so I changed to a GE. A year after the washer lost it's warranty it broke down. After contacting maytag they agreed to pay for the repairs.
In Feb. 2005 we purchased stainless steel stove, refrigerator & dishwasher from HHGregg. The next day it was delivered the fridge had a dent in the side which was not even brought into the house & was replaced the next day. When we went to use the stove the oven did not heat properly & a new one was brought out also. Shortly after the year warranty on the fridge ran out the icemaker quit working. The repairman stated that he had just repaired another like it so we contacted Whirlpool & was only charged for the labor not the part.
About 6 months ago the dryer (barely 4 years old) started making this loud noise but continued to dry my clothes! Then recently the washer started dripping water into the tub when it was not on & speewing oil on the floor. So like a fool I went back to HHGregg. Same salesman, took a long time checking out washers & dryers on Consumer Reports.
Finally chose a Whirlpool Cabrio. After the delivery guys ran over my lawn twice the appliances were installed. The hot & cold hoses were backwards & the dryer was making a loud obnoxious noise just like the one I had replaced. The delivery guy said it was "normal" since it was cold outside. It was 50 degrees.
After several hours of listening to the noise, I contacted my salesman who also said it was normal. I finally called the store manager who replaced the dryer the next day. It's hard to believe that all these defective appliances end up @ my house. Do you think I've learned my lesson, I'll never buy from HHGregg again!
Company: HHGregg
Country: USA
State: Ohio
City: Cincinnati
Address: 4468 Eastgate Blvd
Phone: 5139433530