E-machines
Gateway e-machines will not honor warranty because serial number is too faded to read. I have a receipt. Ripoff

I purchased an emachine laptop from walmart in February. They advertise a full year manufacturer's warranty. I had a warranty issue recently and called e-machines. They asked for the serial number, I turned over my laptop and looked for the serial number. It was WAY too faded to read. It was put on with what looked like a cheap light paint. They said they could not help me without the serial number and I was to contact walmart and get the serial number from them. Highly suspicious that Walmart does not keep such information, and that the serial number was not on the receipt, I was sure I was on a wild goose chase. Turns out I was right. Walmart suggested I open the PC and look for some "Internal Number". I again contacted emachines, and they said opening the laptop would void the warranty - not that that matters - they will not help me without a serial number.

Company: E-machines
Country: USA
State: California
City: Irvine
Phone: 8008462301
Site: emachines.com

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