Independence Custom Sound
Ripoff Sells damaged products and doesn't honor warranty

I went to Independence Custom Sound to purchase a flip down monitor for my vehicle! I bought a 15" XO Vision monitor, a fairly reputable brand for $349 plus tax. The owner then provides me with a receipt stating that I have a 1 year parts warranty, the screen worked for 2 days after being installed by myself!

Just to clear up the first accusation that the owner stated, I am a professional installer that builds vehicles on the side while managing another Independence business!

The screen was dead on arrival, I took it back the next day, accused me of a bad install, then charged me $50 for shipping and handling for the warranty purposes!

The second screen was given to me on site, another new screen and it functioned for approx. 3 days, then the screen in the middle of a movie started displaying colored lines!

Since the second screen has malfunctioned, I have not went back nor do I plan to!

If you live in independence or the surrounding areas, leave this place alone, independence audio on 23rd is the place to go, no hassle, they keep their word, i should have went there in the first place!

Company: Independence Custom Sound
Country: USA
State: Missouri
City: Independence
Address: 805 E US Highway 24
Phone: 8162522665

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