BestBuy
Another television warranty ripoff by BestBuy

I moved from Florida to Norristown, Pennsylvania last year. Just like others I needed to find some appliances and furniture and located BestBuy in Plymouth Meeting, Pennsylvania.

A 27" Magnavox television was purchased last year with the usual warranty. While purchasing the television, a BestBuy employee recommended I purchase an extended warranty. Now is where the fun begins!

I asked the advantages to the extended warranty. The BestBuy employee stated that no matter what happens to the television, it will always be covered. I asked one question, "If the television was damaged what would occur?" He stated that I would receive a replacement television.

In late February the television stopped working for me. On March 8th, a television repairman visited my location to look at the television. He stated that because of the damage, it could not be fixed. He also stated that the warranty will not cover the damage. I then stated, since it won't be fixed it seems the only option is to throw it away. The repairman agreed with my comment.

Guess what! I am going to throw away a television that doesn't work and the promise from BestBuy was nothing but a flat lie. The warranty and the comments made from BestBuy are useless and I will have to throw away a $275 television that lasted less than one year.

Company: BestBuy
Country: USA
State: Pennsylvania
City: Plymouth Meeting
Address: 2010 Chemical Road
Phone: 6105672385

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