Mitsubishi Electronics
Don't recognize guaranteed guarantee!

At Holiday of 2005 I purchased a 52” DLP Mitsubishi tv at Bestbuy. Used to do not remove a Bestbuy guarantee, but was informed the Television included a-1 year IN HOUSE warranty supplied by Mitsubishi. While my Television required service during guarantee (right before Holiday 2006) I named Mitsubishi for support. They explained they didn't actually have one to service my region which I'd need to go set for support. I expected them concerning the in house area of the guarantee plus they said, “Well, that's anything we attempt to do, but when you reside from a occasionally we can’t.” I said, “But that's not what I had been informed after I purchased the television.” “I understand, but that's the truth of it. We can’t enable you to. Easily were you I simply wouldn’t purchase anymore of our products.”

Nicely, that's all good, and that I guarantee you that I'll follow that guidance, but that didn't do something for that fix that I required about the Television I purchased underneath the pretense of it having an in house warranty. I'd to remove each day of function and push ninety kilometers for their closest service-center, and 80 miles residence. When it had been prepared, I'd to create that same 160-mile journey. Fairly bad to get a business having said that they'd support it in my own house. I submitted a problem using the BBB however they essentially stated too poor, so unhappy.

Company: Mitsubishi Electronics
Country: USA

  <     >