Comcast
Ripoff

NEVER, EVER allow your Comcast bill to be sent in late. If it is late, you are pretty much forced to pay reconnect charges. Without a credit card, or time to take off work and run to a payment center, you automatically lose.

When they took over the airwaves, we were forced to buy cable even to get local stations. We accepted that fate, then we realized we are PAYING for TV, that is FILLED with commercials. Why are we paying for that? Who is getting that extra money?

I thought Comcast had finally gotten into the 21st century when they started accepting 'check by phone'. The problem is - they only accept check by phone if you pay on time. Once you are late (and yes, I am ALWAYS late), that option is taken away. But you may still mail your check or bring it by the office. I tell them I'd like to get it paid before the cable guy comes around and threatens to turn it off. I ask them if they see how nonsensical this is? Yes, they do see it but there is nothing they can do about it.

The cable guy DOES come around (AFTER I've sent the check, of course) and tells me I can pay him. But I've already paid and don't want to pay double! He tells me I can pay check by phone. I say, I TRIED to pay check by phone and they wouldn't let me! The secret is - he has a little code up in the corner of his turn off notice. If they put that code into their computer, you are then ALLOWED to pay check by phone. NO SENSE, NO SENSE!!!

Basically, if late, you must now wait until the cable guy comes around with a bright neon notice he places on your door. Your account is LOCKED until then. Maybe this is their way of giving the cable guys a boost to their self esteem? They've always gotten a bad rap, now they can appear to be the good guy?

Since I didn't have the foresight to WAIT for the neon notice, my check wasn't applied to my account. Because it COULDN'T be applied! And the service was turned off. Now, lucky me gets to pay reconnect charges. I don't THINK so! I've got some reading to catch up on...

Company: Comcast
Country: USA
State: Pennsylvania
City: Coatesville
Address: 1375 Manor Road
Phone: 6103834383

  <     >