Dish Network
Installer Demanded Extra $49.99 and Dealer Switch, Refund Not Received

All excited satellite in my new apt. HAAAAA My account was debited 49.99 5 min. After a installation date was set. Which I didn't mind nothing is free. Oh and a 10.00 charge to the dealer for what not sure.

The guy right off the bat says I can't install because there is no grounding access. Well OK his job to know not mine right? But he works part time doing the same thing for another dealer that doesn't require grounding. HUH I'm not an idiot I didn't think anyway. He proceeds to tell me I need to cancel the original order and he'd take care of the rest. Right away I felt something was up here. Oh no each dealer has different install rules??? Huh???

I had to go to work since he was going to be coming back in about an hour representing this other dealer. The landlady agreed to come to let him in and stay till he was finished. She's really nice. OH first he wanted the key to my apartment and would let himself in HELLO. Also asked to use my cell phone so he didn't have to use his minutes.

After 3 hrs he's done. Calls me @ work says I have to sign the paperwork makes himself right at home and demands I write him a check for another 49.99 I called his supposed boss refused to pay anymore money. I had to get very rude to make him leave. He was scary!!!

There's much more believe it or not still no refund after explaining this to I don't remember how many no English speaking robot sounding people that refuse to get a supervisor I talked to before I found a local contact This made me as furious as the idiot.

He ran all the wires around the base boards and did not even program the remotes. Brought the wrong box I was livid. I Packed the crap up and hope DISH WHO EVER sees this and quits calling my apt. And would you please refund my 49.99 like you agreed to a month and a half ago. I'm calling the TV station tomorrow. Have names times places everything I need. See stupid is NOT my name. Thanks for letting me vent where it matters.

Company: Dish Network
Country: USA
Phone: 8003333474
Site: dishnetwork.com

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