Cingular Wireless
Phone sold as new is out of warranty and broken

I purchased my first cell phone in Dec. 4. The phone was supposed to be a new phone with a 1 year warranty. The top of the phone is broke and the Cingular warranty people tell me it is out of warranty.

I purchased it in the Cingular store here in Odessa, Texas. And Mr. Otool told me it was a new phone and to call the warranty place and I have and warranty tells me it's out of warranty.

I have called several people here in Odessa, Dallas Tex. And all their 800 numbers and no one wants to admit they sold me a used phone and by it being out of warranty, I know what they have done.

And now I don't know where to turn to. I am very mad over this but don't know what to do. But they have ripped me off.

Company: Cingular Wireless
Country: USA
State: Texas
City: Dallas
Address: P.O. Box 650553
Phone: 8003310500

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