Samsung
Defected smart phone - samsung grand quattro i8552

This mail send to Ms: ruchi jaiswal also in samsung CEO office

With reference to the above mail (with previous complaint no 8456888024.9/9) I

Have been assured that, if i feel any problem i may contact you. Further i would like

To inform you that i again faced the problem in my samsung handset's (Grand Quattro)

Hardware within the same month. This time i am facing problem in headphone's keys as

It is working properly. On facing this preblem i rushed to your samsung service

Center on 29/10 they kept my devive for 5 days and returned back to me on

02/11 at 7.00 pm assuring me that the problem has been solved, but still i faced

The same problem and immediately infromed your customer care at 9.00 pm same day

Regarding the same but there is no results till today.

Now i would like to state that please replace my device as early as possible, as you

Assured me that if i face any such problem in the device, the device will be

Replaced.

Also i would like to inform you that if i will be harrassed like this i will not sit

Peacefully and take a legal action against your company and lodge a complaint in

Consumer court finally.

Company: Samsung
Country: USA

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