Sony
Lack of Support on LCD TV Even having extended coverage through 2014 - Sony Bravia KDL 40EX720

Sony has the worst customer support attention I have ever seen. Horrible call centers, you spend hours on the call without response. When you get a response before 5:00AM they say there is nothing they can do. I have been trying without success for 3 weeks now to have them repair a new LCD TV 40" under extended contract without any responses. I will market to the world for nobody ever buy a Sony product again. The carppiest company I ever dealt with.

Company: Sony
Country: USA

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