Best Buy
Jason the Technician And Manager Restocking Fee Ripoff I had a defective product bought an open box item and they didn't want to take it back

Husband purchased a Canon Camera he bought that was open box, and the camera proved to work quite badly. The technician looked at the camera and told me that there would be a restocking fee, because he didn't seem to see anything wrong with the camera.

I told him that I had taken pictures that weekend and that it did not meet expectations, the zoom did not work well, and took horrible pictures.

I even went out an bought a camera that was also a Canon that really did work well with no hitches.

I spoke to the Technician and the Manager and both wanted to charge me a restocking fee. I think that this unfair business practice of not taking back defective items, if a customer determines that it isn't good, they should acknowledge the customers needs.

The only way I think for this type of behavior to be shed light on is to do a full on report by Televison/News/Media so that the company gets in trouble for what they are doing to innocent people such as myself and no longer do this to anyone.

Company: Best Buy
Country: USA
State: California
City: Los Angeles
Address: 10799 Washington Blvd
Phone: 3102042147

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