ICON Fitness - Nordic Track
Extended Warranty Requires Troubleshooting Before Technician Visit

Electronics and household app.

This warranty is a horrible joke. Even though you have paid for in-home service calls, they will not schedule a technician company until you the customer trouble shoot the problem and hopefully fix the equipment by using the manual.

This is the second time I had to call in 6 months and have had the equipment for less than a year.
Waiting a month for a part to show up before they schedule a technician to come out and service any problem is their solution. God forbid if you order the wrong part like we did the first time. If you have hours and hours of time to waste, then definitely buy one of these warranties from Icon.


Company: ICON Fitness - Nordic Track
Country: USA
  <     >  

RELATED COMPLAINTS

ICON fitness
Elliptical repeatedly breaks down and technician visits lack parts

Nordic Track, ICON IP
Elliptical Failed After a Week and Wrong Replacement Part Sent

Icon Health & Fitness, Inc
Elliptical warranty replacement delayed, removal at owner's cost

Nordictrack Icon Health And Fitness
Extended Warranty Repair Never Done by Subcontractor After Two Months

ICON Fitness - Nordic Track
Treadmill

ProForm and Icon
ProForm Ellipticals Broke Within Weeks Despite Lifetime Frame Warranty

Icon Health & Fitness
Treadmill Incline Stuck and Customer Service Unreachable for a Week

ICON Health & Fitness
ProForm treadmill arrived with missing parts and unreachable customer service

ICON Fitness
Extended warranty arm billed $450.99 for replacement elliptical never delivered

Icon Health & Fitness - Healthrider - Pro-form
Two Treadmills Failed in Three Months With Parts Out of Stock