T-Mobile
Charged for All 1000 Minutes After Cancelling Mid-Cycle
- 12-09-2004
- 10
Electronics and household app.
Tmobile is the worst company to deal with. I didn't sign a contract with them. I told them I would be canceling my account 4 days before my cycle ended. At that point I had used 700 out of 1000 minutes, I called Cingular the next day to sign up for service. That day I spent about an hour on the phone with Cingular. I checked my minutes that night and I was right at 1000! I am a guy and I don't spend much time on the phone, Tmobile tried to rip me off, but I will dispute the charge with my credit card company when the bill arrives. To all the Tmobile workers good luck finding a job in 2 years when cingular/nextel/sprint take all your customers. To the future t mobile customers caveat emptor.
To the employee who responds to this, do your computers have a button you press when you want to overcharge a customer that is leaving?
Company: T-Mobile
Country: USA
Site: tmobile.com