Panasonic
Won't replace 2 month old camcorde

I purchased a panasonic dv camcorder on May 26th. Two months later, I discovered it wouldn't upload video or stills to my computer. I called allen's audio-video in Ca., an authorized Panasonic service center, and was told it would be a seven to ten day turnaround. Three and a half months and a half dozen phone calls later, and several missed horse shows, I was told they couldn't repair it and they were sending it to Panasonic repair center in Elgin, Il.

After three more weeks and several phone calls to them, my new camcorder has not been repaired or replaced and I have spent hours on the phone trying to get them to just send me a new camera. Panasonic makes crap. I'll never buy another Panasonic product. I had my new camcorder for two months. They have had it for over four months.

Company: Panasonic
Country: USA
Site: panasonic.com

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