Defender-usa.com
CWD Almost NO customer support after purchase, over-priced, no support garbage products

Electronics and household app.

I purchased a 16 channel security camera system (SN501-16CH-006) from this company for $1364.99
The salesholes were very happy to answer all my questions and assure me that their product was the best on the market.
I had to hire a company to install the miles of wires and had to build a hidden room to store the DVR in. It was a very expensive security system!

The mountings for these cameras are aluminum garbage and break if you try to tighten them so that the cameras don't move. Unfortunately the only workable solution ended up being JB Weld.

Now two years down the road, two of the cameras have stopped working and the company has discontinued the models that worked with that DVR. The new camera's plugs don't work with the system, and those miles of wires have to be replaced in order to connect the newer and twice as expensive cameras.

The company has removed all traces of their phone number from their website and I had to use a domains tool to find out the phone number. [continued below]...


Company: Defender-usa.com
Country: USA
State: New York
City: Cheektowaga
Address: 60 Industrial Parkway, Suite #Z64
Phone: 8669467828
Site: defender-usa.com
  <     >  

RELATED COMPLAINTS

O Briens Landscaping And Design
Mr. O' Brien was given a down payment to install some security cameras. He never completed the job

Logitech
Quality and Customer Service Don't Exist

Ultra Imaging Solutions
I got my security camera products - Security Cameras

Canon
Awful cameras

Best Price Cameras
Fraudulent sales practices ripoff

Visual Concepts
Chris Green - owner a security camera installation company of

ADT Security Services Inc
Consumer Report

Best Buy
Camera Issue - Kodak Easy Share

EZ Watch
CCTV System - CCTV System

Best Buy
Customer Service - Camera Dept Personal