Walmart Family Mobile
Billed for Two Lines After Cancelling One and Getting New Number
- 12-17-2012
- 32
Electronics and household app.
Icalled Family Mobile to cancel one of two lines then activate a new device with a new number. This was on 12/2. The representative told me my billing cycle was on the 26th and other phone would automatically deactivate. On 12/12 I received a text from Family Mobile stating my new phone number was 702-234-4132. I was given the number 702-234-3439 on 12/2 and that's my only phone. I'm not paying for two numbers since I only subscribed for one.
The original cell numbers I had were 678 area codes and one was cancelled completely. The other had a number change.
Company: Walmart Family Mobile
Country: USA
State: Nevada
City: Las Vegas
Site: myfamilymobile.com