Yahoo Personals
Automatic renewal charged $89.95 on unused one-year membership

In June I signed up for one year for $89.95 at personals.yahoo.com and never used it. I let it expire, thinking that would be the end of it. In June I found a charge for $89.95 on my credit card for another year! I was not contacted for authorization. If I had not seen this charge on my Discover statement, I never would have had any notice that I was still even a member.

I called the number on my credit card statement, 1-866-458-8744, and was told that the contract I agreed to stated that it would automatically renew unless they were contacted to stop it. I pleaded and begged, but they would not budge on issuing a refund. They said that since they are now aware I don't want to be renewed next June, they will not charge me again, but they will not send me a letter or even an email confirming that they won't bill my credit card again. To be safe, I'm going to cancel this credit card.

I am very upset, as I have been laid off from my job and have not found work yet. Can you please help me? I contested it with my credit card company, but they said Yahoo Personals has done this to other people and they were not able to get the charges dropped, so according to Discover, I'm stuck with this $89.95 charge.

Company: Yahoo Personals
Country: USA
State: California
City: Modesto
Site: personals.yahoo.com

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