Kaplan University
They can't find my refund

Kaplan accepted funding from Citi and Wachovia. They initially told me they could not accept funds from Wachovia, so I left it alone since I was approved from Citi. I found out that they accepted both and claim to have refunded all funds, Wachovia and Citi, to Citi. After 6 months Citi finally had the correct amount I owed but still no refund to Wachovia in the amount of over 7,000 dollars. No one from Kaplan will return my calls or straighten this out. When I find a new person to investigate, I may talk to them for a few times and then they never call back. I've tried several e-mails and no results. How can I get help without legal expenses I can't afford? This is on MY credit.

Company: Kaplan University
Country: USA
Site: kaplan.edu

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