Sirius Satellite Radio
Commercials Despite Ad Claims And Cancellation Refund Never Received

I spent $170.00 at WALMART on a Sirius Satellite Radio System on the pretense of their ads and literature stating that there are absolutely no commercials. At least 30% of the air time contains commercials from money making schemes to male enhancement drugs. For almost 48 hours, I could not even receive a signal. I paid approx. $144.00 for 1 year in advance. After learning that they had blatantly lied about the commercial-free service, I called to cancel my service and obtain my refund (that they also guarantee if you're not 100% satisfied). They tried to coax me in to staying with them as a customer with two free months of service, of which I declined. The customer service rep said a check would be mailed to me for $104.00 for the months of service I didn't use. Several months passed with no check. I called back, and was then told that, yes, in fact, it did show that I had canceled my membership, and that I was due a check for $22.00. $22.00!!! I asked why it was now only $22.00 and not the $104.00 I was promised. I was then informed that there is a cancellation fee of $75.00 if you cancel within the first year service. I told the csr that I was never informed of such conditions and terms. She said it stated there is a three-day window to cancel w/o the charges in the welcome pack that I received in the mail almost a month later!!! After much arguing, I was told that I would only receive a check for $22.00. I still have not received that check, and it has been over four months now. Several times I have called back to inquire as to where my check is. Each time I have been put on hold for at least 15 minutes, then I am suddenly (and mysteriously) cut off. If anyone subscribes to Sirius, they are making a huge mistake, as I did. In my case, it cost me over $300.00, and to this day, I still haven't received my check. Sirius satellite radio is based on lies and theft.

Company: Sirius Satellite Radio
Country: USA
State: New York
City: New York
Address: 1221 Ave. Of The Americas
Phone: 2123910774

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