Privacy Matters 123, Your Savings Club
Privacy Matters obtained my husbands debit card account this is when the trouble began

Privacy Matters 123 & Your Savings Club have my husbands debit card number and email address. They say he purchased their services.in December they took $29.95 & 2-$1.00 fees from our bank account.

Unfortunately I did'nt catch it right away so in January they did the same charges again. Money is tight and when I saw my bank statement and we are overdrawn by $175.00 I began to investigate and saw the charges from the 2 companies.

I call the bank and told them that we did not authorize the charges and I want to dispute them. Anyway, the were able to find the phone number for privacy matters.

I called them and told them to put the money back in my account and at first they said no. I persisted they said I would put back the January charges but woud not do Decembers. I ask to speak with a supervisor and got one by the of Evon ID#641009520.

I explained my complaints and ask how they got our info, she claims my husband joined their club and I know he didn't. She finally agreed to put back decembers charges.

Then I explained that it's their fault were overdrawn and I feel that they should cover the bank fees. She had the audacity to tell me if I fax my bank statement with my account # highlighted to her their consumer affairs dept would look it over and decide if they should pay.

I'm not that stupid! Do they really think I'm going give them more info to burn me. Now I don't know what to do to get the overdraft charges paid by them. I will not fax my bank statement, so where so I go from here?

Nadine
murfreesboro, Tennessee
U.S.A.

Company: Privacy Matters 123, Your Savings Club
Country: USA
State: Illinois
City: Des Plaines
Phone: 8779936264
Site: privacymatters.com

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