Dish Network
Roof Holes Required for Receiver Update, Then Threatened Over Return

Dish decided to change their service and wanted to "update" my receiver. (It was working fine). They insisted they had to drill holes in the roof for a safety harness despite it having been installed without any such thing. However, they would not agree to patch the holes nor guarantee that the 4 holes would not leak. Therefore, I said, No... (Who wouldn't stop someone from drilling 4 holes in their roof).

So they send out a second installer - same story.

So I called to cancel the service. The customer service (if you can call her that) lady, ID number 30C starts threatening me that if I don't return their receiver, etc. Within thirty days they will bill me for it. I said, "I'm going to start recording this since you are recording this conversation" and she starts screaming that I can't record her (not true, they are, so I can).

Boy, what a stupid crazy company. Glad to be rid of them... I'm sticking with Comcast

Company: Dish Network
Country: USA
State: Georgia
City: Atlanta
Address: PO Box 105169

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