Shopping Essentials
Unauthorized charges to bank account

I was paying my elderly mother's bills through her online checking and noticed a charge "Master Money Purchase SHOPPINGESSEN28318888-999-0564 CT" for $14.95. After further investigating on later statements, I noticed that there had been 2 previous charges all around the first week of each month.

My mom's been in the hospital since June 10th and the charges started July 5th so I called to find out who, what the company was. These people are well rehearsed because they kept repeating "as per your mother's agreement to the terms of the membership".

I insisted that they refund the $49.85 that they've already stolen from her but was told that they could only cancel the membership and refund this month's fee. I insisted to talk with a supervisor who said she would refund another month's fee but I told her that wasn't good enough either, I wanted it all refunded! I then went to my bank who gave me the 60 day line of crap to file an affidavit.

It's not the amount of money, it's the principal on how they sucked her into it. I believe that it all happened when she ordered "tatermitts" online? I don't know for sure though, as she is still hospitalized and can't respond. I'll be surprised if I get a refund. This company is a thief!

Company: Shopping Essentials
Country: USA
State: Connecticut
City: Nationwide
Phone: 8889990564
Site: shopping-essentials.com

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