Sudden Link
We have been over charged since day one. Charged for equipment and services that we did not have. Ripoff

Since day one we have been over charged. They charged us for equipment and services that we did not have. We were charged for HI -DEF. Each time we had a service added or deleted, we were charged two months in advance. Recently we were disconected for late payment. We did not receive a cut off notice for this particular day. We did receive notice that service would be interupted if we did not pay x$.

I called the service number and was told that I could pay the balance on Thursday since I had already paid the past due amount. We were cut off on Tuesday after 7PM and the statement the service tech had was for over $200. Where do they get these figures.

Company: Sudden Link
Country: USA
State: West Virginia
City: Logan
Address: Mt. Gay
Phone: 8009725757

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