Sudden Link
We have been over charged since day one. Charged for equipment and services that we did not have. Ripoff
- 07-11-2007
- 13
Since day one we have been over charged. They charged us for equipment and services that we did not have. We were charged for HI -DEF. Each time we had a service added or deleted, we were charged two months in advance. Recently we were disconected for late payment. We did not receive a cut off notice for this particular day. We did receive notice that service would be interupted if we did not pay x$.
I called the service number and was told that I could pay the balance on Thursday since I had already paid the past due amount. We were cut off on Tuesday after 7PM and the statement the service tech had was for over $200. Where do they get these figures.
Company: Sudden Link
Country: USA
State: West Virginia
City: Logan
Address: Mt. Gay
Phone: 8009725757