Citifinancial
Company will not send any papers of debt owed. Ripoff

My father had mortgage with this company, he was in default of the mortgage for 5 years citifinancial did not try to foreclose on this loan for some reason. I have spoken with several people at the company on this matter only to get nowhere. I was told that I have to get the house apppraised and sale it to pay them what I sell it for. My father tore up all papers pretaining to this loan so I have no idea what the agreement of the loan is or what is owed. I was given the pay off amount which was 7000 dollars more than what I thought he owed. I requested a copy of the papers only to be told that they didnt have any.

The person on the phone was very rude and asked why did I need to see any papers. She proceeded to tell me that there is a lein on the house and it has to be paid. I feel that I should at least be able to see the papers before I pay anything. If anyone else has had a simalar situation please inform me.

Company: Citifinancial
Country: USA
State: Texas
City: Irving
Address: 3232 West Royal Lane
Phone: 8007533673

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