World Groups
Unauthorized billing

I was a member of world groups and had my own group and was a member of several others. I joined a group that had the pay for premium features and I did not select to obtain the premium features. When my credit card showed a charge for a premium feature to the group I contacted world groups to contest the unauthorized charge to my account and was told because I did not click to unsubscribe the premium feature of that group the charge was valid. I told them this charge by default policy was not acceptable because I did not request it nor authorize the feature. I also told them I would not pay for a feature I did not select and would seek legal council to file suit if necessary to remedie the policy.

World groups responded by canceling my account without notice other than an email stating because I threatened legal action I was unwelcome. However the charge remains to my credit card account. I suggested to world groups that they ammend this policy of payment by default and make it plain and simple by asking wether a person wanted premium features or not with a link to select yes or no. World groups did not respond to even aknowledge this suggestion and I was forced to dispute the charge with my credit card company.

That is where it remains to date and as soon as world groups responds I will post the outcome. This former member says beware of world groups and their policies. Once they aquire your credit card account information they WILL charge it by default without your authorization.

Company: World Groups
Country: USA
Site: worldgroups.com

  <     >