BankSafe
Scammed my elderly mother into giving her account information. They use really fast talking sales people as to confuse those they prey on. Ripoff Hoboken New Jersey

A debit of 395 dollars was made against my mothers bank account and the bank contacted her to find out if she had authorized the charge. She of course told them no that she hadn't authorized that amount and had never heard of the company making the debit against the said account. She received the phone number on the bank charge and called them up only to get someone who couldn't explain to her what the charge was and she was told that she would be getting a package in 2 weeks in the mail.

Obviously she never received and package and so I called the number on the copy of the debit that the bank provided me, only to get and answering machine everytime I called. I then got online to find out who these people where and was lead to this site where I found some additional phone numbers and started calling them. Once I got a live person to talk to about this I was asked how I received that phone number. I proceeded to tell them of the situation and how I felt like this was a scam and that they were preying on the elderly and I needed to talk to someone immediately who could get the money refunded.

Of course that particular person was on the phone and unavailable and would have to call me back. So about an hour later someone called back and told me that they had a recording of the conversation between their sales person and my mother and so I said ok let's hear it. I listened to the conversation and could barely understand any of the conversation or words the sales person spoke. I couldn't understand what they were even offering her or what their service was supposed to be. So I proceeded to tell the lady that she was elderly and that I couldn't believe that they would take money from people that had no idea what they were offering. She told me she would fax out a form and for me to explain what happened and why I was asking for a refund and fax it back to the billing department and that they would have it refunded.

I filled the form out immediately and stated that the money should be refunded immediately to the account and that if it was not refunded in the next seven days that I would report them to every bbb I could find and every web site outlining scams that I could find too!

I have since faxed another notice and still I have no resolve. The first guy whom I talked to made sure that I knew that all of the scam reports that I had read on the internet had been resolved and was very proud of that, it is awfully ironic how now it has been 1 month to the day and I haven't received any indication of a resolve. So I am posting on your website to let everyone know that these people are scam artist who prey on the elderly and make sure that I can do my part to prevent this from happening to anyone else!

Autumn
Temple, Georgia
U.S.A.

Company: BankSafe
Country: USA
State: Nationwide
Phone: 8009498635
Site: www.banksafeusa.com

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