Black And Decker
Denied claim for toaster fire

I had a toaster self-start a fire in my house and caused a lot of damage. Black and Decker denied my claim because they said my garage slider cabinet must have been holding the lever of my toaster down. My garage kitchen slider cabinet was not closed at the time. They sent my things back to me without the toaster cord and when I asked where the toaster cord was they said they never received it. They never told me that they didn't have my toaster cord until I asked for it back. Now they are trying to tell me that the toaster cord is not consistent with their cords they use on their toasters according to a picture I sent them of the burnt toaster and cord.
I bought the toaster new, and never changed the cord on that toaster.

Company: Black And Decker
Country: USA
State: Maryland
City: Townson
Address: 701 E Joppa Road

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