Renee's Bridal
Would not exchange or refund their mistake

My 8 year old daughter was measured by Renee's in January for a June wedding. They knew the wedding date because they were handling the info for the bride. They ordered the dress with the measurements that they measured in Jan, not allowing for the usual growth of an 8-year old. Today, which is April, we went to pick up the dress, which by the way has been paid for. Of course the dress was much too small and they proceeded to tell me it was not their fault my child grew in the last 4 months and that I would have to pay another $150 for another dress. I told them that if they would have sized her correctly, allowing for the usual growth of a child, this would not be an issue.

As you can probably tell, I was not given a refund, and I am now the owner of a $150 bride's maid dress that does not even fit an 8 year old.

I would never use Renee's, and I did let them know I would let as many people as I could know about my experience.

Company: Renee's Bridal
Country: USA
State: Florida
City: Pensacola
Site: reneesofpensacola.com

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