Ramada Plaza Resorts
Ripoff abused & mistreated Fort Lauderdale

I received a letter from Ramada Plaza Resorts promising a "first class" vacation, including two nights of first-class accomodations at the Ramada Plaza Resort in Ft. Lauderdale, a two day cruise to Naussau, Bahammas, and two nights of first-class accomodations in Orlando.

The resort in Ft. Lauderdale was anything but first-class. There was mold in the bathroom. The cruise that was included that was absolutely horrible and the "Las Vegas style shows" were a joke.

My boyfriend and I were forced to attend a time share presentation in Palm Beach (1 hour drive from Ft. Lauderdale). When we informed the manager, Lisa, that we were not interested, she insulted us and told me "You can thank him for not going to Hawaii next year" and "They only get worse as they get older" when referring to my boyfriend. We were then given our voucher so that we could go on the cruise.

On the cruise the stateroom, which we paid $99 additional to upgrade, had mold or something that looked like mold on the ceiling. After the cruise, we drove to Orlando for our two nights in the AmeriHost resort there.

When we arrived at the "visitor's center" in Kissimee, we were informed that we had to attend yet another time share presentation. I had been told at both the visitor's center in Ft. Lauderdale and in Palm Beach that we only needed to attend the Orlando time share presentation if we wanted the free tickets to Universal Studios.

We did not want the tickets and told the woman at the counter of the "visitor's center" so. She informed me that I would lose the additional vacations that I was supposed to receive if we did not attend the presentation. I refused and went to another hotel, paying for the two night that were supposed to be provided by Ramada Plaza Resorts.

This was the worst travel experience that I have ever had. I am writing to you to try to keep others from going through this same experience. It was insulting and much more expensive than if I had booked this trip myself.

Tiffany
Somersworth, New Hampshire

Company: Ramada Plaza Resorts
Country: USA
State: Florida
City: Ft. Lauderdale
Address: 2419 E. Commercial Blvd
Phone: 8002039783

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