StarTex Power
Rate Increase

After being truly a constantly great client of StarTex Power for nearly ten years, I acquired the statement for July also it had doubled. I discover that for that very first time within the bill background, they delivered no notice of restoration. After I named them concerning the statement, I had been informed notice was sent 8 weeks after restoration day... Really? And so I requested to talk to customer support supervisor. I had been informed they might return my phone 24 hours later... It never occurred. Therefore, I contact again which period I'm informed the notice was sent on the diverse day (they altered their documents after my first phone), and they had delivered email in addition to normal email. I'd usually obtained one in decades past, and restored agreement for another year. I'm IT skilled with email being primary type of communicaion. They never sent email. Exactly the same email can be used for "your statement is able to see online", and so I understand they've the best tackle. I request to talk to a and let them know about how exactly I've been delay with return phone and just how they botched-up the restoration. After informing me they wouldn't restore which the statement wouldn't be transformed, they inform me the supervisor is also hectic and certainly will contact me back tomorrow.

I am choosing another organization as I sort. To lay about a merchant account that's been ideal for such a long time is INCORRECT. Clearly they would like to enhance the prices and do not wish to clarify that they're doing this. Fools.

Company: StarTex Power
Country: USA
State: Texas
City: Fort Worth

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